1,000+
AI calls a day
A consumer-lending call center
Retelln8nTwilioGoHighLevelSupabase
- The problem
- Thousands of text replies and after-hours callers, a small team, and leads going cold overnight.
- What was built
- Inbound AI intake in English and Spanish that verifies identity, runs the application, pulls options and either transfers to a live agent or books a call-back at the caller's time. Outbound follow-up calls for every new lead within a minute.
- What it does now
- Over a thousand AI-handled calls a day at peak, after-hours bookings honored to the minute, and every removal request logged in two places.